FAQs

Looking for a quick answer? Here are answers to the most frequently asked questions.

What Artists Are Represented on the Wall Art sold?

Most of our featured and popular art collection have the name of the Artist listed under the tab “Additional Information”.

How long will it take for my product to arrive?

each painting is custom made to order! Once printed, each wall art is then professionally framed and  carefully packaged for shipment. As such, all orders usually take about 7 business days to deliver;
However during major holidays season it can be up to 14 days for the wall art to be delivered.

What are your Shipping Options for orders outside of Canada and USA?

While Shipping is free for residents of Canada and USA, there is a 50$ shipping cost for orders that are shipped outside of US & Canada

My Wall Art has been damaged upon arrival. What do I do?

While we make every effort to ensure your product arrives in perfect condition, sometimes during the shipping process the art work can be damaged for various reasons.
If your Wall Art arrives with a defect simply take a picture of the damages and email them to us. we will make arrangement for a replacement right away!

Is my package insured?

We ship all of our packages discreetly and fully insured to the address provided by the Customer.
In the  event that your package is lost or damaged upon arrival, please contact our Customer Support Team through our “Contact Us” section on our web site or by Phone.

What payment options do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal and e-transfer.

How do I find a specific item from your Art Catalog?

Enter the exact name of the wall art or the product SKU item number into the search box that appears at the top of each page or at the left side of the Shop pages.

Does the image on your site accurately represent what will be delivered?

Yes, our goal is to provide customers with a high degree of image accuracy on the web site. However, in some cases, the visual representation may be approximate, or prints colors may vary.

How accurate are the item sizes listed on your web site?

We verify the dimensions and specification of all the wall art on our site, but due to industry standards sizes can vary slightly up to (½”).